Dentex

Legal

Privacy policy.

How we collect, use and protect the personal information you share with us.

01

Information we collect

When you book an appointment or come to us for treatment, you may choose to give us:

  • Your name
  • Your email address
  • Your phone number
  • Your billing address
  • Payment details (processed securely by third-party providers)

02

How we use your information

We use the information we collect to:

  • Provide and improve our services: arrange appointments, provide dental care and improve your experience as a patient.
  • Stay in touch: send appointment reminders, answer your questions and share updates about our services or offers.
  • Handle billing and payments: process payments securely through our payment partners.
  • Understand how our website is used: monitor traffic, improve how the website works and make it easier to use.
  • Meet legal requirements: comply with healthcare regulations and protect against fraud or unauthorised access.

03

Cookies

Our website may use cookies and similar technologies to improve your experience and understand how visitors use it. These small files help us:

  • Recognise returning visitors and remember their preferences.
  • Improve the speed, features and ease of use of the website.
  • Follow traffic trends so we can keep improving it.

You can turn cookies off in your browser settings, but some parts of the website may not work properly without them.

04

Your privacy rights and choices

Depending on where you live and the laws that apply, you may have rights over your personal data, including:

  • Access and correction: ask for a copy of the information we hold about you, and for it to be corrected.
  • Deletion: ask us to delete your personal data, subject to our legal obligations.
  • Marketing preferences: unsubscribe from promotional emails or text messages at any time.
  • Cookie preferences: manage your cookie settings through your browser.

05

Changes to this policy

We may update this privacy policy from time to time to reflect changes in regulations, technology or the way we work. Any changes will be posted on this page with an updated effective date, so we encourage you to check back regularly.

06

Questions?

If you have any questions about this policy or how we handle your information, we are happy to help.

Contact us